Lafuma Furniture Warranty Policy
Lafumafurniture.com is Lafuma's official warranty handler for Lafuma furniture. Please read through the warranty policy below carefully. For warranty concerns, give us a call at 1-800-573-4457.
The Lafuma furniture products have been designed and manufactured in order to provide the maximum satisfaction and safety. It is guaranteed for two years against any manufacturing or material defect. This guarantee does not cover business use, improper assembly, setting up, or abuse/Misuse.
Furniture
It is no longer necessary to register your furniture for the warranty to be valid. Please keep your receipts and purchase paperwork. Should a warranty issue arise, please initially contact the retailer where you purchased the chair so that they can inspect the chair and determine if your claim is under warranty. All warranty issues must be handled between the retailer and the customer.
Conditions of Use
Lafuma furniture is solely intended for personal and leisure use. Lafuma accepts no responsibility, nor does it provide the benefits of the limited warranty, if a Lafuma chair is used for business or commercial purposes. To ensure that the chair is used correctly and safely, it must be set up and used as directed in the included instructions. Lafuma products are designed and manufactured for normal use as a chair, which implies that it should be used for the weight for which it is rated it is designed and excludes, among other things, use by 2 people at the same time, even for a short period or leaning on it partially.
Individuals should sit down in the chair without "falling" into it, and should change position without making any sudden movements.
If you have any reasonable concerns about a pre-existing medical conditions or special physical or medical needs, you should check with your health provider prior to using the chair.
If it is used by children, they should be supervised by adults. (The Lafuma products are not trampolines) The Chair should be maintained regularly. The elastic laces should be replaced when they show signs of wear (especially in the area at the front of the seat) and at least every 2 years.
The metal joints should be lubricated with a dry silicone or an equivalent product. It should be stored where it will be protected from adverse weather conditions, and in a dry location when it is not in use.
Limited Warranty
This Lafuma Product has been designed and manufactured in order to provide maximum satisfaction and safety. It is guaranteed for TWO YEARS against any manufacturing or material defects. This guarantee DOES NOT cover damages that arise from business use, improper assembly or set up, normal wear and tear, accessories or defects that result from misuse. Under the terms of this limited warranty, Lafuma will replace, repair, or send a replacement part free of charge if the product problem meets the conditions above and is:
- Welding, Frame, Hinges, Bolts, Brackets, Fabric, Elastic cords, Chair feet, or Foot rests
Depending on the nature of the defect, you may either receive a replacement part or an entire chair.
Note: If you purchased your Lafuma chair at LafumaFurniture.com, enjoy free shipping on your replacement part. Have your original order number handy to ensure this benefit. If you purchased your Lafuma chair at another retailer, your replacement part is free, but a shipping charge will be applied to your order.
Rust: Lafuma uses steel in a variety of applications and forms for its outdoor furniture because of its durability. Although furniture frames are cleaned, primed, and coated for protection prior to sale, steel components can rust and are not covered under warranty. Please follow recommended care instructions to reduce the chance of rusting.
Elastic Cords: The lifespan of elastic cords used to suspend the fabrics on many Lafuma chairs varies according to use and weather conditions. Cords should generally be replaced every 2 two years. Please do not return an entire chair due to cord wear or breakage, as they can be replaced from your home.
Furniture Care
Lafuma recliners are designed and manufactured to last for a long time. To get the most out of your Lafuma chair, be sure to follow these care instructions.
- All Lafuma canvas must be steam cleaned.
- Batyline canvas may be washed with a high pressure cleaner
- When replacing the lacing on your Lafuma recliner, do one side at a time so that you can use the other as a model
- Keep your chair out of harsh weather, especially prolonged periods of rainfall
- It is best to limit your chair's exposure to prolonged, direct sunlight, as color brightness and the life of the elastic cords will be affected.
- When storing your chair at the end of the season, apply a small amount of grease or hinge lubricant on the joints, cover your chair, and store in a dry area.
- To tighten the screws on your recliner, use a Torx T25 screwdriver bit
For information on LafumaFurniture.com's Return Policy, click here.
